Office Manager
Office Manager
The Office Manager / Administrator 125 hours Pathway prepares students with the essential digital, organizational, communication, and financial skills needed to work effectively in a modern office.
Students learn how to create professional documents, manage data, organize emails and schedules, communicate professionally, and use accounting software to support day-to-day business operations.
Office Manager
Administrator Pathway
Microsoft Word Associate – Office 2019
Create and format professional documents, letters, reports, tables, forms and other office documents. 21 hours
Microsoft Excel Associate – Office 2019
Organize and manage business information using spreadsheets, formulas, functions, tables, charts and basic data analysis. 21 hours
Microsoft Outlook Associate – Office 2019
Manage professional emails, calendars, appointments, meetings, contacts and daily office schedules. 21 hours
Professional Communication
Develop effective workplace communication skills, including professional writing, communicating with colleagues and clients, and choosing the right way to communicate in different situations. 30 hours
QuickBooks Online – Intuit
Learn the fundamentals of using QuickBooks to manage business financial information, including transactions, invoices, expenses and financial reports. Intuit currently offers QuickBooks Online Certification Level 1, with Level 2 available as an advanced certification. 32 hours
In simple terms
Word → Create professional office documents.
Excel → Organize and work with business data.
Outlook → Manage emails, meetings and schedules.
Professional Communication → Communicate effectively in the workplace.
QuickBooks → Handle basic business financial administration.
What does the student get at the end?
By completing this pathway, students develop a practical skill set for supporting the day-to-day operation of a modern office.
Potential career directions include:
- Office Administrator
- Administrative Assistant
- Office Coordinator
- Administrative Support
- Junior Office Manager
- Business Support Assistant
- Project / Administrative Assistant
Certification note: QuickBooks is an Intuit certification. Intuit currently provides QuickBooks Online certifications through its ProAdvisor Academy.
This gives you a clean pathway of 4 Microsoft-related components + 1 Intuit QuickBooks component, while keeping the program title Office Manager / Administrator as an ISI program title rather than claiming it is an official Certiport credential.
